September 2020 Update


In order to keep clients, myself, and all of our friends and families safe during this Covid-19 pandemic, there are certain policies that need to be in place.  By booking any in person service, you will need to agree to keep to this policy.


Please do not attend in person training if you or anyone else in your household as Covid-19 symptoms or you have been told to self isolate.

Please also do not attend if you or someone else in your household has a temperature.

It is important to maintain a 2m distance and if this needs to be reduced for any reason, such as in an emergency, a mask should be worn.

As training sessions are all to be outdoors, masks are currently optional as long as the 2 meter distance is observed.  This may have to change, if government policy means they are required outdoors too.  Please carry one with you, in case the 2 meter distance cannot be observed for any reason, such as emergencies. 

In a group situation, you are asked not to stroke other participants dogs, as they can act as a surface for a short period of time.  The dogs will also not be playing or interacting up close with one another.

When in group sessions (Woodland Trust) there are no toilet facilities, so please prepare for this accordingly. 

It is advised to avoid touching commonly used surfaces, however, if it is necessary, please use hand gel after and wash your hands thoroughly as soon as possible. 

We will not be sharing equipment, so please ensure that you bring all of your own equipment as per instructions for each session.  If working one to one, I may use some of my equipment as long as it is suitable for cleaning and disinfecting thoroughly between clients.

When working 1-2-1 sessions may be in your own garden, as long as government guidelines allow, however, access without walking through the house is preferred.  If I am required to walk through the house, I shall wear a mask and not touch any of the doors or surfaces.

Dogs should be on a lead or in a different room for my arrival and we can then set up in the garden according to your situation. 

I will only see a maximum of 3 different sets of clients, either 1-2-1 or groups, in person, during one day, allowing me plenty of time for cleaning or changing clothes if necessary. 

Your details may be required to be given for track and trace purposes as per government guidelines.

If the weather is dire, or you and/or your family are unwell - even with a cold, I would much prefer that you contact me to postpone than risk anyone becoming unwell.  You are not going to be in the right state of mind to be training your dog if feeling under the weather, or if cold and wet, either.  As much notice as possible is appreciated though. 

If I have to self isolate for any reason, I will offer the option of the session being carried out online instead or postponing it until the 14 days are over. 

© Copyright Helen Gerard - United Wellbeing